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Due to COVID-19, we are experiencing a high volume of calls and emails, so you may experience some delays. We would request you to limit your contact to essential matters at this time.
Our customer service teams remain fully functional and are available as usual on phone and email from 9 AM - 6 PM CST, Monday - Saturday. We will attend to your calls and emails as soon as possible.
Apologies for any inconvenience this may cause.
Thank you for understanding.
At Pet Care Supplies, we are committed to supporting pet parents by providing quality products and excellent customer service. Whether it is a suggestion, an inquiry about your order status or a product, our friendly and helpful customer service team will be happy to answer your questions and assist you.
You can reach us by phone or email.
Our customer service teams remain fully functional and will be available as usual on phone and by email from 9 AM - 6 PM CST, Monday - Saturday. However, please be aware that we are experiencing high volumes of calls and emails and so you may experience some delays. We would request you to limit your contact to essential matters at this time.
If you have any concerns about the product quality, refund or customer service that needs urgent attention, please email our supervisor at admin@PetCareSupplies.com for a quick resolution. The team supervisor will try to resolve your issue within two working days.