Contact Us
Happy to Serve You

Our primary goal is to serve you with excellent product quality and customer service. We have built our business around the suggestions given by our valued customers and we act on every suggestion. Passionate about pets, we always care about your pet's health first.

So whether it is a suggestion, an enquiry about your order status or a product, our trained customer service agents will be happy to answer any questions and assist you in any way in helping you place your order.

Your enquiry is extremely important to us, and we aim to reply to all email enquiries within 1 business day of receipt.

information :
1-800-788-2124 / 1-800-951-5000
Mon to Sat 9 AM to 6 PM CST
Supervisory Contact

If you have an issue with our product, refund or our customer service and needs urgent attention please email our supervisor at for a quick resolution. Supervisor will try to resolve your issue within two working days.