Our primary goal is to serve you with excellent product quality and customer service.
We have built our business around the suggestions given by our valued customers
and we act on every suggestion, as being vets we always care about the pet's health first.
So whether it is a suggestion, an enquiry about your order status or a
product, our trained customer service agents will be happy to answer any
questions and assist you in any way in helping you place your order.
Your enquiry is extremely important to us, and we aim to reply to all email
enquiries within 24 hours of receipt.
Please Note: We do not accept returns at this address. Please contact us for your Returns Authorisation before returning an order.
Email : customercare@PetCareSupplies.com
Toll Free Number: 1-800-788-2124 / 1-800-951-5000
Hours of Operation: Mon - Sat 9 AM- 6 PM CST
If you have an issue with our product, refund or our customer service and needs urgent attention please email our supervisor at admin@PetCareSupplies.com for a quick resolution. Supervisor will try to resolve your issue within two business days.